Job description for LIVE STRAEM OPERATION LEADER at Moicare Indonesia
Work From Office, Solo Central Java
JOB REQUIREMENTS:
- Minimum 25 years ege
- Minimum 1–3 years of experience in live streaming operations, e-commerce operations, or digital commerce, with leadership experience preferred.
- Proven experience managing multiple live streaming rooms and multiple brand accounts simultaneously.
- Strong understanding of TikTok Shop, Shopee Live, or other live commerce platforms, including traffic strategies, conversion optimization, and sales performance.
- Excellent leadership, communication, and people management skills.
- Strong analytical skills with the ability to interpret live performance data and implement improvement strategies.
- Highly organized, detail-oriented, proactive, and able to work effectively in a fast-paced environment.
- Capable of handling multiple priorities and solving operational issues under pressure.
- Willing to work on weekend rotations, including public holidays.
JOB RESPONSIBILITIES:
- Lead and oversee the daily operations of multiple live streaming rooms and brand accounts to ensure smooth execution and strong performance.
- Manage, coach, and evaluate hosts and operation teams to improve productivity and achieve business targets.
- Monitor live performance, traffic, conversion, and sales, then implement strategies to maximize GMV.
- Plan and optimize live schedules, campaigns, and operational workflows across multiple accounts.
- Collaborate with cross-functional teams to ensure effective campaign execution and operational efficiency.
- Analyze performance data and market trends to identify opportunities for continuous improvement.
- Ensure compliance with company SOPs, platform policies, and quality standards.
- Resolve operational issues during live sessions and prepare performance reports with actionable recommendations.
