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Learning Operation Intern

Rp1,000,000 - 1,000,001/Month
Internship · Remote/WFH
Minimum Bachelor’s Degree
Less than a year of experience

Job Requirements

Remote/WFH
Less than a year of experience
Minimum Bachelor’s Degree

Skills

Zoom

Microsoft Office

Teamwork

Learning Management Systems

Communication

Administration

Google Sheets

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Job description for Learning Operation Intern at Talenesia

The program operations freelance will focus on supporting end-to-end execution of Kelas Karir & KSDK

1. End-to-End Event Coordination

  • Conduct a briefing session with the participants to ensure they understand the pre-class assignment and fill the pre-test form.
  • Manage operational preparations, including Zoom setup, technology testing, and equipment readiness
  • Troubleshoot technical issues and unexpected challenges during live webinar implementation

2. Master of Ceremonies / Moderator

  • Serve as MC or moderator during webinar sessions when needed
  • Facilitate smooth transitions, manage Q&A sessions, and ensure professional engagement with participants

3. Participant Engagement

  • Develop and execute pre-class engagement strategies, including reminders via WhatsApp group to build excitement and encourage attendance
  • Coordinate post-webinar follow-up, including resource sharing, thank-you communications
  • Gather and manage participant feedback and testimonials for evaluation and promotional purposes

4. Post-Event Reporting & Continuous Improvement

  • Compile comprehensive implementation reports detailing webinar metrics, participant feedback, and operational outcomes
  • Facilitate weekly meeting to discuss actionable recommendations to improve classroom operations, participant experience, and future executions

5. KSDK (Reporting to the Learning Ops Coordinator for KSDK)

  • Preparing operational/work documents for both students and mentors.
  • Assisting with data updates and synchronization during the internship mentorship and job-seeking phases.

Job Requirements

  1. Motivated by the company’s mission and passionate about people development.
  2. Good administrative skills and familiarity with tools such as Google Workspace (Sheets, Slides, Docs, Drive).
  3. Familiar with Learning Management Systems, group chat, zoom.
  4. Good communication and customer-handling skills, especially in managing conflicts and issues.
  5. Accessible and responsive for work coordination.
  6. Experience in organizing events related to learning & development is a plus.
  7. Active involvement in organizations or extracurricular activities.
  8. Able to assist in planning and organizing tasks to support project completion.
  9. Proactive and consistently contributes ideas and efforts to support team and organizational objectives.
  10. Able to analyze basic issues and contribute ideas for practical solutions.
  11. Good public speaking skills
  12. Strong belief in the malleability of human qualities (growth mindset).
  13. Able to participate in the weekly meeting (approx. 1 hour) during day time

About the company
Talenesia
Professional Training & Coaching
11 - 50 employees

Talenesia envisions Indonesia with adaptive, empowered talents and organizations who support each other’s growth towards a sustainable future. We believe that everybody has the capacity to succeed in their own way and the rights to obtain a good quality of life. Indonesia does not lack young, motivated talents.

However, many of them fell through the cracks due to lack of access to higher education, opportunity to upskill professionally, or knowledge to navigate job-seeking challenges.

On the other hand, many businesses face difficulties in building connections with competent talent pools and improving the productivity of their workforce.

Therefore, Talenesia focuses to work in assisting young, low and semi-skilled workers whose potentials have been overlooked within industries and regions and bridging their way to better career opportunities by:

  1. Preparing low and semi-skilled talents for employment through our potential assessment tools , bootcamp training program and apprenticeship program.
  2. Connecting low and semi-skilled talents to most suitable economic opportunities through our career coaching program and job placement program.
  3. Working continuously hand in hand with businesses in developing low & semi-skilled talents through our workforce management program.
Office address

Ruko Kebayoran Arcade Blok III KA No. E-18

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Learning Operation Intern