L2 Customer Service Payment

Company team staffinc - Fenny H***

Rp4,000,000 - 5,000,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

Skills

Problem Solving

Teamwork

Customer Support

Outbound Call

Customer Service

Customer Relationship Management

Communication Skills

Call Center

Microsoft Office

Help Desk

Job Benefits

Work Insurance

Overtime Pay

Health Insurance

This job post is managed by

Fenny Hanifa

Job description for L2 Customer Service Payment at Company team staffinc

Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP)

Provide the appropriate solutions for Customers' cases related to B2B Products within the agreed SLA

Create the ticketing documentation based on the applied Standard Operating Procedures (SOP) or Working Instructions (WI)

Deliver the correct and effective communication to Customers, internal team, partners, and stakeholders

Always comply with the latest SOP, Working Instructions, Company guidelines

Actively involve in team's activity based on availability

Company team staffinc - Fenny H***

Outsourcing/Offshoring

11 - 50 employees

Staffinc menjadi agen penyedia tenaga kerja, memberikan kemudahan bagi perusahaan mitra untuk mendapatkan tenaga kerja yang berpengalaman dan berkualitas. Mulai dari merekrut dan mengelola pekerja melalui layanan outsourcing dan solusi ketenagakerjaan.

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L2 Customer Service Payment

Rp 4-4.1Mio

Premium Employer

Contract

1–3 years

Minimum Bachelor’s Degree

Staffinc - Anameona

Semarang, Jawa Tengah