Job description for Junior DevOps Engineer at PT. Intellinum Technologies Indonesia
Key Responsibilities
- Monitor server, network, and application availability using Zabbix.
- Configure Zabbix hosts, monitoring items, triggers, alerts, dashboards, and notifications.
- Troubleshoot infrastructure incidents, performance issues, and system alerts.
- Administer Microsoft Office 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive.
- Manage user accounts, licenses, mailboxes, groups, and access permissions in Microsoft 365.
- Support Microsoft Entra ID (Azure AD), MFA, password resets, and basic identity management.
- Perform routine server health checks, patching, backups, and system maintenance.
- Assist with Linux and Windows Server administration.
- Support basic scripting and automation using PowerShell, Bash, or Python.
- Assist with deployment, configuration management, and CI/CD activities.
- Maintain technical documentation, incident reports, and operational procedures.
- Collaborate with senior engineers to improve system reliability, security, and operational efficiency.
Mandatory Requirements
- Basic to intermediate knowledge of Zabbix monitoring and alerting.
- Hands-on experience with Microsoft Office 365 administration.
- Understanding of Exchange Online, Teams, SharePoint Online, and OneDrive.
- Knowledge of user, mailbox, license, and permission management in Microsoft 365.
- Basic understanding of Windows Server and Linux administration.
- Fundamental knowledge of networking, including TCP/IP, DNS, DHCP, HTTP/HTTPS, and VPN.
- Familiarity with troubleshooting system, network, and application issues.
- Basic knowledge of PowerShell or Bash scripting.
- Good analytical, communication, and problem-solving skills.
- Willingness to learn new technologies and work collaboratively with the IT team.
Preferred Qualifications
- Basic knowledge of Microsoft Azure and Microsoft Entra ID.
- Familiarity with Git, Docker, CI/CD pipelines, or other DevOps tools.
- Understanding of virtualization platforms such as VMware or Hyper-V.
- Knowledge of backup solutions, endpoint security, and patch management.
- Relevant certifications, such as Microsoft 365 Fundamentals (MS-900), Azure Fundamentals (AZ-900), or Zabbix training/certification.
Key Competencies
- Proactive monitoring and incident response.
- Attention to detail and documentation.
- Ability to prioritize incidents and escalate issues appropriately.
- Strong teamwork and willingness to learn.
- Commitment to IT security and operational best practices.
