Job description for IT Technical Writer at Lawencon International
Job Description
- Prepare, develop, review, and maintain technical documentation for applications and information systems.
- Create and update application procedures, Standard Operating Procedures (SOPs), technical manuals, and operational guidelines.
- Document application architecture, application workflows, system processes, and application-related technical specifications.
- Gather technical information from developers, system analysts, application support teams, and other relevant stakeholders to ensure documentation accuracy and completeness.
- Translate complex technical information into clear, structured, and easy-to-understand documentation for technical and non-technical audiences.
- Ensure all technical documents comply with established documentation standards, formatting guidelines, and proper Indonesian language grammar and spelling conventions.
- Organize, maintain, and update technical documentation repositories to ensure document accessibility, consistency, and version control.
- Review existing technical documents and revise them to reflect application changes, system enhancements, and updated operational procedures.
- Prepare application workflow diagrams, process flowcharts, and supporting technical illustrations as required.
- Coordinate with relevant teams to validate technical information and obtain approval for completed documentation.
- Ensure all documents are delivered accurately and within the agreed timelines.
- Support continuous improvement of technical documentation standards, templates, and processes.
Job Requirements
- Minimum Diploma III (D3) in Information Technology, Computer Science, Information Systems, Technical Communication, or a related field.
- Good technical writing, documentation, and communication skills.
- Proficiency in documentation tools such as Microsoft Office, Google Docs, and other relevant documentation tools.
- Understanding of application procedures, application architecture, application workflows, and system processes.
- Ability to develop structured technical documents, including SOPs, technical manuals, application procedures, and workflow documentation.
- Ability to create application workflow diagrams, process flowcharts, and technical illustrations.
- Excellent Indonesian writing skills, with the ability to prepare clear, accurate, well-structured documents in accordance with proper Indonesian spelling and grammar conventions.
- Strong attention to detail, organizational skills, and the ability to maintain documentation accuracy and consistency.
- Ability to communicate effectively and collaborate with technical and non-technical stakeholders.
- Ability to manage multiple documentation tasks and meet established deadlines.
- Ability to learn independently and adapt to changes in application systems, technologies, and documentation standards.
