IT Tech Support
Job Requirements
Skills
Computer Hardware
Information Systems
Networking
Troubleshooting
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Job description for IT Tech Support at PT Pippeline Technologies Indonesia
IT Tech. Support Officers monitor and maintain the computer systems and networks of an organization. Enabling them to install and configure computer systems, diagnose faults in hardware and software, and provide solutions to technical problems and applications, either online or in person.
Job descriptions:
- Receive, prioritize, and resolve IT support requests from other employees.
- Installation, maintenance, monitoring, and provide daily support both for hardware and software.
- Responsible for system and network security.
- Research & implement new processes or new technologies to improve IT infrastructure.
- Purchase the required IT goods.
Requirements:
- Male maximum 35 years.
- SMK, D3, or S1 majoring in computer science / other majors related to IT.
- Have a growth mindset.
- Proactive and innovative.
- Demonstrate honest and ethical values.
- COVID-19 fully vaccinated.
- Willing to work in shifts.
Work Hour(s):
Morning Shift
Shift 1:
- Monday to Friday: Full Day (07:00 - 16:00)
- Saturday: Half Day (08:00 - 12:00)
Shift 2:
- Monday to Friday: Full Day (09:00 - 18:00)
- Saturday: Half Day (08:00 - 12:00)
Night shift
- Monday to Friday: Full Day (20:00 - 05:00)
- Saturday: Half Day (20:00 - 00:00)
Benefits:
- Get to know how to work with our soft skills training (growth mindset, creative thinking, communication, professionalism, motivation & initiative, honesty & integrity, and time management).
- Comfortable and family-friendly work environment.
- Room to grow based on performance and not seniority.
- International upper management team with open door policy.
Formerly known as Mindreach since 2009, we upgraded to Pippeline in 2024 with the hope that we could always to be in progress. We provided creative post-production editing services for some of the largest E-commerce and fashion companies around the world. This includes companies in the world’s top 500 internet retailer list. We have grown from 5 initial employees to now over 200, which is a testament to our team’s resilience, hard work, and future outlook.
JL. Lapangan Bola No.63, Kebon Jeruk, Jakarta Barat
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