Job description for IT SUPPORT at Aiesha Group
Qualification
- Install, configure, maintain, and troubleshoot PCs, laptops, printers, and other IT peripherals.
- Monitor and troubleshoot LAN, Wi-Fi, Internet Connectivity, Routers, switches and other network devices.
- Maintain and Troubleshoot CCTV systems, NVR/DVR, IP camera, PoE devices, and CCTV storage
- Perform basic hardware maintenance, including HDD/SSD, RAM, and other component replacement when required
- Maintain IT asset inventory, and perform preventive maintenance on IT equipment
- Coordinate with ISP, hardware, CCTV, software, and other IT vendors.
- Support basic IT security, backup, access control and data protection activities.
- Provide first level technical support for business applications, including ERP Andal, Cloudbeds, Food Procs, and WMS.
Job Requirements :
- Bachelor's Degree in IT / Computer Science / Information System
- Has experiences 2-3 years in IT Support , IT Staff, IT Technician
- Has experiences in Hotel,Villa, Fnb
- Good understanding of basic network eg TCP/IP, IP address, DHCP, DNS, Gateway, Lan & Wifi
- Basic knowledge of CCTV/IP camera, NVR/DVR, PoE, and storage system
- Ability to perform basic hardware troubleshouting and replacement of HDD/SSD, RAM, others
- Good understanding of software/application troubleshouting and systematic problem solving
- Good documentation skils for IT Assets, network infrastructure, incidents & maintenance activities
- Penempatan Di Balquisse Heritage Hotel . Jimbaran, Kuta Selatan Bali.
