Job description for IT Support at Dekoruma
Dekoruma adalah perusahaan start-up berbasis teknologi yang menjadi solusi satu atap untuk kebutuhan dan layanan rumah serta gaya hidup dengan gaya khas Japandi. Kami menyediakan berbagai produk seperti furnitur, aksesori rumah, dekorasi interior, dan layanan properti yang dirancang untuk memenuhi kebutuhan masyarakat modern. Saat ini, kami sedang mencari seseorang yang kompeten dan bersemangat untuk bergabung dalam tim kami sebagai IT Support. Posisi ini sangat penting bagi kelancaran operasional perusahaan, dan kami yakin bahwa dengan pengalaman dan dedikasi Anda, Anda akan menjadi bagian penting dari pertumbuhan Dekoruma.
Responsibilities:
Provide day-to-day IT support and troubleshoot hardware, software, network, and connectivity issues.
Install, configure, and maintain laptops, computers, printers, applications, and other IT devices.
Support basic network setup and maintenance, including LAN, Wi-Fi, router, switch, and internet connectivity.
Support IT systems, automation, and system integration for daily operations.
Assist in simple scripting or automation to improve work efficiency.
Maintain IT documentation, incident records, and device information.
Collaborate with users and internal teams to resolve technical issues and support IT-related projects.
Qualifications:
Minimum SMK/Diploma/Bachelor’s degree in IT, Computer Science, Computer & Network Engineering, or related field.
Fresh graduates are welcome; relevant IT support or internship experience is preferred.
Basic knowledge of hardware, Windows, software installation, and troubleshooting.
Familiar with basic networking such as LAN, Wi-Fi, IP Address, router, and switch.
Familiarity with Google Workspace, basic scripting, system integration, or automation tools is a plus.
Good problem-solving, communication, and teamwork skills.
Fast learner, proactive, and responsive.
