Job description for IT Support at PT. Sukses Corp International
Responsibilities
- Diagnosing and resolving hardware, software, and network issues
- Providing technical assistance and troubleshoot for user PC and other peripherals
- Setting up new computers, install software, printers, and other peripherals
- Documenting solutions and creating knowledge base articles
- Monitoring system performance and identifying potential issues
- Performing routine daily readiness system check
- Collaborating with other IT team members to resolve complex issues
Requirements
- Minimum Diploma (D3) in Computer Engineering/Telecommunications Informatics.
- Minimum 2 years of experience as an IT Technical Support/Network Technician.
- Proficient in Windows-based server OS and client OS.
- Proficient in TCP/IP networking, as well as wired and wireless computer networks.
- Possesses understanding of hardware and software.
- Possesses troubleshooting skills.
- Able to work effectively in a team, is thorough, diligent, and highly motivated.
