Job description for IT Support (Store) at PT. Swalayan Sukses Abadi (TheFoodhall)
PT. Swalayan Sukses Abadi (TheFoodhall Supermarket) is seeking a skilled and service-oriented IT Support (Store) to join our team. This role is responsible for ensuring the smooth operation of store IT systems and networks, providing technical support to end-users, and maintaining hardware and software performance to support daily business operations.
This position will be based at TheFoodhall Pondok Indah Mall.
- Responsible for monitoring and maintaining the computer systems and networks and providing technical support to users
- Familiar with IT Support, such as monitoring and maintaining all company computer systems, installing and configuring hardware and software, and solving technical issues.
- Ability to determine IT needs, provide IT assistance, and train end-users
- A bachelor's degree in Computer Science /Information Technology or any related field
- Having min. of 2 years of experience as an IT support specialist, preferably from retail industry
- In-depth knowledge of computer hardware, software, and networks
- Having good interpersonal and communication skills
