IT Support Internship

Pt Profescipta Wahanatehnik

Rp2,500,000 - 3,500,000/Month

Computer & Software IT Support

Internship · On-site

Minimum Bachelor’s Degree

Less than a year of experience

This job post is managed by

Febi Kamlasi

Job Requirements

On-site

Less than a year of experience

Minimum Bachelor’s Degree

Job Benefits

Work Insurance

Job description for IT Support Internship at Pt Profescipta Wahanatehnik

Job Description – IT Support Intern

1. Membantu instalasi, konfigurasi, pemeliharaan, dan troubleshooting hardware, software, PC/Laptop, printer, serta perangkat IT lainnya.

2. Memberikan dukungan teknis kepada end-user, termasuk menangani kendala IT, permintaan bantuan, remote support, dan eskalasi masalah kepada tim terkait.

3. Membantu pengecekan dan troubleshooting dasar jaringan serta infrastruktur IT, termasuk LAN, Wi-Fi, server, dan perangkat jaringan.

4. Melakukan pengelolaan aset IT, meliputi inventarisasi, asset tagging, pembaruan data, serta dokumentasi dan pelaporan aset.

5. Membantu kegiatan preventive maintenance, monitoring infrastruktur, backup dan restore dasar, serta penerapan keamanan IT sesuai arahan supervisor.

6. Menyusun dokumentasi pekerjaan, laporan troubleshooting, checklist pemeliharaan, dan pembaruan SOP IT.

7. Mendukung kegiatan kunjungan ke lokasi klien (site visit) serta pelaksanaan pekerjaan IT Support sesuai prosedur dan supervisi tim.

Requirements

- Berkuliah DIPLOMA ATAU SARJANA dengan program di bidang IT atau bidang terkait.

- Memiliki pemahaman dasar hardware, software, sistem operasi Windows, dan jaringan komputer.

- Memiliki kemampuan troubleshooting dasar, komunikasi yang baik, serta kemauan belajar yang tinggi.

- Teliti, bertanggung jawab, mampu bekerja sama dalam tim, dan menjaga kerahasiaan informasi perusahaan.

- Bersedia mengikuti arahan supervisor dan melakukan kunjungan ke lokasi klien apabila diperlukan.

Interview process

Pt Profescipta Wahanatehnik

Information Technology and Services

51 - 200 employees

Profescipta is a technology consulting and software development group which is founded on 1993 as a project management consulting and professional training firm. In 2001, Profescipta began the software development group. Since its foundation, Profescipta has delivered a number software solutions for a wide range of industries and domains such as Financial, Banking, automotive, and Retail companies. To name a few, or clients are ANZ Bank, Standard Chartered Bank, Citibank, Manulife Asset Management, and OCBC NISP.

Our services are:
1. Custom business applications focusing in web based and mobile technologies.
2. Social media advertising, Web Presence, and e-Marketing, ad division called DipStrategy (www.dipstrategy.com)
3. Network, Server, and Infrastructure Maintenance
4. IT Outsourcing.

Our Products are:
1. End to end statement engine including hard copy and e-statement solutions for banking and credit cards.
2. Micro finance solution.
3. Enterprise Resource Management Solution

Office address

Jl.SlametRiyadiNo.07,JakartaTimur

Company gallery

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More