IT Support Engineer

TobeTeam

Rp4,000,000 - 6,000,000/Month

Computer & Software IT Support

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Remote Support

Technical Support

IT Support

Ticketing System

Help Desk

Hardware Maintenance

Network Troubleshooting

Customer Service

Troubleshooting

Job Benefits

Health Insurance

Career Path

THR

Sales Commission

Work Insurance

This job post is managed by

TobeTeam HR Consulting

Job description for IT Support Engineer at TobeTeam

Job Description

Melakukan troubleshooting dan menyelesaikan masalah pada perangkat IT perusahaan (hardware & software).
Memastikan seluruh perangkat IT seperti laptop/PC, POS, printer, EDC, router, dan server berjalan dengan baik.
Mengelola inventaris serta pendataan seluruh aset IT perusahaan.
Melakukan maintenance rutin pada perangkat, termasuk update sistem, security patch, dan optimasi performa.
Memberikan dukungan teknis kepada karyawan, baik secara langsung maupun remote.
Menangani dan menyelesaikan tiket IT sesuai dengan SLA yang berlaku.
Menyiapkan perangkat dan akun untuk karyawan baru, serta mengelola proses IT offboarding karyawan.
Memastikan seluruh perangkat memenuhi standar keamanan perusahaan.
Membuat dokumentasi teknis dan panduan sederhana untuk membantu pengguna menyelesaikan masalah umum.
Mengelola akun email dan akses pengguna sesuai kebutuhan dan peran masing-masing.

TobeTeam

Human Resources

1 - 10 employees

TOBETEAM is an HR Consulting Partner specializing in business-driven people solutions for growing organizations.

We work with companies that are scaling their teams, expanding operations, and transitioning from informal people management into more structured systems, without turning the organization into a rigid and bureaucratic workplace.

Our role is to help leaders build people systems that support business performance, strengthen execution, and protect organizational stability, while keeping processes practical, efficient, and easy to run.

We believe HR should not slow companies down.

It should help organizations move forward with confidence, just like a freebird.

Office address

Jakarta

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