IT Support Engineer Intern

PT. Tenaga Kanggo Indonesia

Rp1,000,000 - 2,000,000/Month

Computer & Software IT Support

Internship · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

20-21 years old

This job post is managed by

HRD Kanggo

Premium Employer

Job description for IT Support Engineer Intern at PT. Tenaga Kanggo Indonesia

Kanggo is a technology company in the construction and home improvement industry, providing an integrated platform for repair, maintenance, and renovation services. Founded in 2020, Kanggo connects customers with 2,000+ professional workers across Indonesia.

Job Description:

Provide daily IT support for hardware, software, applications, and system-related issues, including troubleshooting and resolving user-reported issues.
Perform hardware troubleshooting and maintenance for laptops, PCs, printers, and other IT peripherals.
Assist with application troubleshooting, including basic bug identification, debugging, and simple bug fixing.
Perform data retrieval and basic SQL queries for reporting, troubleshooting, and operational needs, as well as assist with basic database troubleshooting.
Perform basic API testing and troubleshooting using tools such as Postman.
Monitor, document, and follow up on reported technical issues, including troubleshooting steps and solutions, until they are resolved.
Coordinate with other departments to understand and resolve technical and system-related issues, and assist the IT team with other technical and operational tasks as needed.

Requirements:

Final-year student or fresh graduate in Information Technology, Computer Science, Information Systems, or a related field.
Basic knowledge of hardware, software, and network troubleshooting, including laptops, PCs, local servers, LAN, Wi-Fi, and internet connectivity.
Familiar with SQL and basic database queries for data retrieval and troubleshooting.
Basic understanding of application troubleshooting, bug identification, and debugging.
Ability to quickly understand and accurately interpret the company's business data flow.
Basic knowledge of JavaScript and familiarity with technologies such as Node.js, PHP, Golang, React.js, Next.js, or Vue.js is a plus.
Familiar with basic API troubleshooting and tools such as Postman is a plus.
Good communication, coordination, and problem-solving skills, with the ability to work independently and collaborate with different departments.
Willing to work on-site in BSD, Tangerang Selatan.

Our Tech Environment:

Backend: Node.js, Golang, PHP
Frontend: JavaScript, React.js, Next.js, Vue.js
Database: SQL-based databases
API: REST API

PT. Tenaga Kanggo Indonesia

Information Technology and Services

51 - 200 employees

"Perbaiki bangunan, ciptakan pekerjaan!" adalah sebuah titik tumpu yang difokuskan oleh Kanggo.

Kami terus berusaha untuk menjadi sebuah platform digital yang nyaman, cepat dan tepat bagi kamu dan keluarga. Kanggo adalah aplikasi karya anak bangsa yang menyediakan berbagai layanan jasa perbaikan dan pemeliharaan bagi bangunan. Aneka kebutuhan seperti renovasi, pemeliharaan berkala dan konsultasi dengan tenaga profesional bisa dihadirkan dalam satu aplikasi.

Sejak didirikan pada tahun 2020, Kanggo juga berperan dalam membantu para pekerja profesi tukang untuk berkompetisi di era digital. Kami memiliki dedikasi untuk membawa solusi pemeliharaan bangunan sembari meningkatkan kualitas hidup tenaga tukang yang kami sebut sebagai Tukang Jagoan. Inilah visi dua arah Kanggo.

Saat ini layanan Kanggo menyediakan 25+ macam solusi dan 2.000+ Tukang Jagoan dalam berbagai keahlian. Kanggo juga bekerjasama dengan banyak mitra dan rekanan korporasi ternama dalam memperbaiki dan memelihara bangunan atau outlet bisnis. Kanggo sudah mengirimkan lebih dari 20.000+ tenaga profesional di Jabodetabek dan akan berekspansi ke seluruh Indonesia.

Aplikasi Kanggo tersedia di Play Store dan App Store.

Office address

Foresta Business Loft 1 No. 32 Jl. BSD Raya Utama BSD City, Tangerang

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