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IT Support Engineer (Dashcam, GPS)

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PT Hermes Solusi Integrasi

Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree

Job Benefits

Health Insurance

Work Insurance

Laptop Provided

THR

Job description for IT Support Engineer (Dashcam, GPS) at PT Hermes Solusi Integrasi

  • Minimum 2–3 years of experience as an IT Support, Technical Support, or related role.
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Experience handling and troubleshooting GPS Tracking Systems and Dashcam devices.
  • Familiar with GPS tracking platforms, device configuration, and monitoring systems.
  • Experience with vehicle tracking, fleet management systems, or telematics is a plus.
  • Able to troubleshoot issues related to GPS devices, Dashcam, connectivity, power supply, and device installation.
  • Familiar with basic networking concepts, including TCP/IP, LAN, Wi-Fi, and mobile networks.
  • Able to perform hardware and software troubleshooting.
  • Able to monitor GPS and Dashcam status and follow up on device-related issues.
  • Able to coordinate with vendors, technicians, and operational teams for troubleshooting and maintenance.
  • Good analytical and problem-solving skills.
  • Good communication and interpersonal skills.
  • Able to work independently and as part of a team.

Interview process

About the company
PT Hermes Solusi Integrasi
Information Technology and Services
51 - 200 employees

About Us

Hermes Solusi Integrasi is a private limited Information Technology Consultant focusing in Custom Application Development and Staff Augmentation company, formed in 2016 based in Jakarta Indonesia. HERMES has been a Quintiq, ELO, Rawfish, and Paques Partner.
Hermes is bridging the gap between business and technology to provide effective and reliable information technology solution for our valuable customer.

We are a professionally Information Technology Consultant company having experience in developing custom application development best match to your need and requirements. We have expertise in working with a variety of customers from companies. Our successful assignments with client companies have established our reputation as superior providers of IT solutions. 

We are a client-driven group of IT professionals, committed to providing you with the best possible custom application development services available and providing Staff Augmentation.

Mission

To deliver added-values information technology consultancy to our customers.

Vision

We are always together to be bigger and successful.

Our Clients

PT Proaxia Consulting Indonesia

PT Sigma Metrasys

PT Wilmar Consultancy Services

PT Kualitas Tekhnologi Asia

PT Smartfren Telecom, Tbk.

PT Link Net, Tbk.

PT Triputra Agro Persada

PT Siloam Hospitals, Tbk.

PT Sinarmas Forestry

Office address

88@Kasablanka Office Tower Lt. 3 Unit A Jl. Kasablanka Kav. 88 DKI Jakarta 12870

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IT Support Engineer (Dashcam, GPS)