Job Requirements
Job benefits
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Job description for IT Support Assistant at DEK Technologies
- Support end users (laptops installation and setup, issue troubleshooting, …)
- Maintain IT infrastructure network and system (Windows servers, devices, software)
- Monitor the performance of network
- Diagnose and troubleshoot technical issues
- Maintain technical documentation of network
- Document input and report;
- Inventory management;
- Paperwork and document monitoring (delivery notes, …);
- At-least 1-year experiences as IT Helpdesk/ IT Support position, manage assets
- Experience with computer-savvy and well-versed in Microsoft products
- Experience in setting up and maintaining network security for network devices (switch, firewall, router, gateway, …)
- Ability to multi-task and can work under deadline pressure.
- Strong interpersonal and customer service skills
- Passion in developing career in a professional and multicultural work environment
- Proactiveness, positiveness and high team work spirit.
- Good English communication
- Having the following IT-related certificates would be a plus:Microsoft products Cisco CCNA Linux
- Attractive compensation and benefits.
- Opportunities for short and long-term training/work overseas.
- An excellent working environment in developing tomorrow’s features.
- Open and honest culture where people are valued, treated fairly, trusted and empowered.
- Training and career development opportunities.
- 40 flexible working hours per week from Monday to Friday.
- English classes 3 hours a week with qualified foreign teachers.
- Extra 24/7 Health and Accident Insurance.
- Annual health check-up.
- Annual company trip & annual family day.
- Activities such as; sport & music clubs, yoga & piano classes.
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