IT Support Area Pontianak

PT Berca Hardayaperkasa

Rp3,000,000 - 3,200,000/Month

Computer & Software IT Support

Contract · On-site

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

22-35 years old

Male only

Skills

IT Support

Hardware Maintenance

Troubleshooting

Ticketing System

Customer Service

Technical Support

Remote Support

Network Troubleshooting

Help Desk

Job Benefits

THR

Health Insurance

Work Insurance

This job post is managed by

Recruiter

Job description for IT Support Area Pontianak at PT Berca Hardayaperkasa

Deskripsi Pekerjaan:

Memberikan dukungan teknis harian kepada end user terkait laptop dan perangkat kerja IT (hardware & software).
Melakukan troubleshooting laptop/PC (Windows OS), termasuk permasalahan performa, error sistem, dan aplikasi.
Melakukan instalasi, konfigurasi, dan re-imaging laptop sesuai standar perusahaan/klien.
Melakukan basic network troubleshooting pada perangkat end user (LAN, WiFi, VPN).
Memantau dan mengelola sistem untuk memastikan ketersediaan dan kinerja yang optimal.
Menganalisis, mendiagnosis, dan menyelesaikan masalah teknis secara efektif.
Memberikan pelatihan dan dukungan pengguna akhir sesuai kebutuhan.

Kualifikasi:

Pendidikan minimal D3/S1 di bidang Teknologi Informasi, Sistem Informasi, Teknik Komputer, atau bidang terkait.
Pengalaman minimal 1 tahun sebagai IT Support / Helpdesk / Desktop Support, khususnya menangani laptop/PC end user.
Memiliki kemampuan troubleshooting hardware dan software laptop/PC dengan baik.
Pengetahuan yang baik tentang sistem operasi Windows, jaringan, dan aplikasi perkantoran.
Memiliki kemampuan basic network troubleshooting (IP, LAN, WiFi, VPN).
Terbiasa bekerja dengan ticketing system dan dokumentasi pekerjaan.
Bersedia ditempatkan di industri pertambangan daerah Pontianak.

Contract based on Project.

PT Berca Hardayaperkasa

Information Technology and Services

51 - 200 employees

PT. Berca Hardayaperkasa (BHp) established since 1990. Today’s, BHp’s is becoming one of the leading providers of Enterprise Information Communication Technology (ICT) and Test & Measurement (T & M) solutions in Indonesia. BHp is supported by other principals and has continued to excel in providing efficient ICT and T & M solutions, from hardware system to total solutions, to over 350 corporations of various industry disciplines nationwide. BHp’s core business activities are to provide computing system, IT consulting services, Telecommunication & Infrastructure, and T & M products and services to corporations.

Office address

Grha Pertamina, Jl. Medan Merdeka Timur No. 11-13, Jakarta Pusat 10110

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More