Job description for IT Staff at Pt. Panorama Media
Job Description:
- Provide technical support to employees regarding hardware, software, network, and IT-related issues.
- Install, configure, maintain, and troubleshoot computers, laptops, printers, and other IT equipment.
- Maintain and monitor the company's network infrastructure, internet connection, and Wi-Fi systems.
- Manage user accounts, email accounts, access permissions, and IT security.
- Perform regular maintenance, system updates, and backups to ensure system reliability.
- Assist in managing and maintaining company software, applications, and IT systems.
- Identify, diagnose, and resolve technical issues in a timely manner.
- Maintain IT asset inventory, including hardware, software licenses, and other IT equipment.
- Coordinate with external IT vendors and service providers when necessary.
- Ensure data security and compliance with company IT policies and procedures.
Requirements:
1. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
2. Experienced as an IT Staff or in a similar technical support role.
3. Knowledge of Windows operating systems, hardware components, and software applications
4. Basic understanding of IT security principles and data protection best practices
