IT Services Delivery (Multimedia)

PT Internet Pratama Indonesia

Rp5,700,000 - 7,000,000/Month

Computer & Software Technical Support Engineer

Contract · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

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Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

22-35 years old

Male only

Skills

Remote Support

Technical Support

Hardware Maintenance

Troubleshooting

Network Monitoring

IT Support

Help Desk

Customer Service

Network Troubleshooting

Multimedia Technical Support

Teamwork

Job Benefits

Health Insurance

Training/Certification

Work Insurance

Transport Money

Career Path

Job description for IT Services Delivery (Multimedia) at PT Internet Pratama Indonesia

Service Delivery Specialist (Multimedia & Display)

Tentang Perusahaan:

PT Internet Pratama Indonesia adalah perusahaan penyedia solusi IT dan infrastruktur telekomunikasi yang sedang berkembang pesat. Kami mencari profesional berdedikasi tinggi untuk bergabung bersama tim operasional dan layanan kami dalam menangani berbagai proyek teknologi mutakhir.

Deskripsi Pekerjaan / Job Responsibilities:

Melakukan instalasi, konfigurasi, dan deployment perangkat keras (hardware) di lokasi klien (on-site), meliputi digital signage, videowall, sistem video conference, dan smart TV.
Mengintegrasikan sistem display dan multimedia dengan infrastruktur jaringan IT lokal perusahaan klien serta Content Management System (CMS).
Melaksanakan pengujian menyeluruh (testing & commissioning) untuk memastikan kualitas visual, kestabilan jaringan, dan fungsionalitas audio/video berjalan optimal.
Memberikan pelatihan penggunaan perangkat (user training) secara langsung kepada klien setelah instalasi selesai.
Berkoordinasi dengan Project Manager dan tim internal terkait progres proyek, pelaporan insiden, serta pembuatan dokumentasi teknis atau BAST (Berita Acara Serah Terima).

Kualifikasi / Requirements:

Pendidikan: Minimal S1 di bidang Teknik Informatika, Ilmu Komputer, Teknik Elektro, Teknik Telekomunikasi, atau bidang terkait.
Pengalaman: Minimal 2–4 tahun pengalaman kerja di posisi IT Field Engineer, IT Support, atau AV Integration Specialist
Memahami konsep dasar jaringan komputer (TCP/IP, LAN/WAN, DHCP, DNS, Wi-Fi setup).
Menguasai instalasi perangkat display komersial, perkabelan AV (HDMI, UTP, DisplayPort, SDI), serta kalibrasi videowall.
Familiar dengan software CMS Digital Signage dan platform Video Conference (contoh: Zoom Rooms, MS Teams Rooms, Webex).
Memiliki keterampilan komunikasi yang baik, berorientasi pada pelayanan pelanggan (customer-oriented), dan mampu bekerja di bawah tekanan.
Mampu melakukan troubleshooting secara analitis dan terstruktur.
Bersedian melakkukan perjalanan dinas sesuai kebutuhan Project

Penempatan : Jakarta

Interview process

PT Internet Pratama Indonesia

Information Technology and Services

51 - 200 employees

PT Internet Pratama Indonesia is an Information Communication & Technology Solution Provider with added values which has experiences for more than 20 years. IPI is focusing on ICT service (software, hardware, and networking) for domestic clients.

A solution provider is company that comprehensively handles the project needs of their client from concept to implementation through support. This process normally involves studying the client's current infrastructure, evaluating the client's needs, specifying the mix of manufacturers' hardware and software required to meet project goals, installing the hardware and software at the client's site(s). In many cases, the "solution" also includes ongoing service and support.

Office address

Headquarter : Jl. Klampis Jaya No.31D - 31E, Gebang Putih, Sukolilo, Surabaya Jawa Timur Representative Office : Ruko Mangga Dua Elok C19 - C20 Jl. Mangga Dua Abdad, Jakarta Pusat, DKI Jakarta

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