IT Production Support Aplication
IDR6,000,000 - 7,500,000/Month
Computer & Information Technology
Full-Time · On-site
1 - 3 years of experience
Posted 5 months agoUpdated 14 days ago
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
This job post is managed by
HRD PT Vajiro Mulia Gemilang
Online 16 hours ago
Skills
Job description for IT Production Support Aplication at PT Vajiro Mulia Gemilang
Job Deskripsi
- manage day to day incidents/service request and problems in production application
- responsible for resolving incident/service request/problems, tickets and coordinate incident solving activities
- create root cause analysis in case of incident and problem
- ensuring all SLAs defined for production support are met
- establish and bulid collaborative working relationship with business users, project team and IT partners
- involved in IT project, internal/external audit process
Deskripsi Persyaratan
- male, min. S1 in information technology
- at least 1 year of experience in IT production support/IT application support
- experience with scrum/agile development merhodologies
- knowledge in database application (MYSQL, postgreSQL, SQL server)
- experience in banking or multifinance application will be a plus especially T24 core banking
- knowledge in Grafana will be a plus
About the company
PT Vajiro Mulia Gemilang merupakan perusahaan yang bergerak di bidang Teknologi Informasi
Office address
Maple Park Apartment Tower A UG Floor R-A 205, Jl. HBR Motik No.2, RT.18/RW.5, Kemayoran, Sunter, Jkt Utara, Daerah Khusus Ibukota Jakarta 14360Glints Safety Tips
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