Company Logo

IT Operations Engineer

This job post is managed by

MI
Muhammad Ichsan

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree

Skills

SSH Server

Firewall

LAN

CCNA

VPN

SNMP

Active Directory

Network Monitoring

BGP (Border Gateway Protocol)

Cisco Networking (ccna)

Job Benefits

Laptop Provided

Wellness Facilities

Insurance

Health Insurance

Job description for IT Operations Engineer at PT. Vlink Consulting Indonesia

  • Minimum S1 in Information Technology, Computer Science, Information Systems, or related field; 1–2 years of experience in IT Helpdesk, IT Support, Service Desk, or Technical Support.
  • Good understanding of IT hardware, Windows OS, Microsoft Office 365, Active Directory, and basic networking (TCP/IP, DNS, DHCP, LAN/WAN).
  • Experienced in first-level troubleshooting, incident diagnosis, ticket logging, tracking, and escalation using IT service management/ticketing tools.
  • Basic knowledge of ITIL, incident management, SLA management, and IT service desk processes is preferred.
  • Willing and able to work 24/7 rotating shifts, including night shifts, weekends, and public holidays; comfortable working on-site in a data center environment.
  • ⁠Strong communication, documentation, problem-solving, and customer service skills, with a disciplined approach to incident handling, shift handovers, security, and operational procedures; IT certifications (e.g., CompTIA A+, Network+, ITIL Foundation) are a plus.

Interview process

About the company
PT. Vlink Consulting Indonesia
Information Technology and Services

The ability to leverage our global technology resources allows us to provide high quality and cost-effective IT solutions to our worldwide client base. Our clients include Healthcare, Insurance, Banking and Financial Services, Retail, Telecom, Manufacturing and Public Sector organizations.

We provide the following services:

  • Digital Transformation
  • Application Development and Maintenance
  • Information Management
  • Strategic Workforce Solutions

VLink is well known for delivering the highest quality and most cost-efficient IT services and workforce management solutions to our clients. Our consultant base has extensive expertise in virtually every specialization within the IT value chain. Our teams can quickly assess your company’s specific requirements and work with you to deliver a tailored, and cost-effective solution. We welcome the opportunity to take on even your most challenging situation and deliver the desired outcome with a significant ROI.

Company gallery

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Similar jobs for you

Infra Engineer

Rp 5.5-7Mio
Full-Time
1–3 years
Minimum Bachelor’s Degree
PT ARTHA INFOTAMA
Full-Time
3–5 years
Minimum Bachelor’s Degree
FPT Software Indonesia

IT Operations Engineer