IT Merchant Support
Company prefers not to disclose
Full-Time · On-site
Minimum Bachelor’s Degree
Less than a year of experience
Posted 1 month agoUpdated 11 days ago
Job Requirements
On-site
Less than a year of experience
Minimum Bachelor’s Degree
Male only
This job post is managed by
JN
Joscelind Neva
Online 14 hours ago
Skills
Job description for IT Merchant Support at PT Prima Vista Solusi
- Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.
- Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).
- Monitoring and analyzing NOC, related to: Payment system applications (NAC, TLE, Poshub, HLE, MSA, Batching Report, Bank SFTP report), network connection links to Banks and Non-Bank Institutions and performance servers.
- Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).
Kualifikasi Minimum
- Bachelor’s Degree in IT/Computer related major from reputable university with GPA > 3.00.
- Understand IT system development life cycle.
- Familiar in Network and Server
About the company
Primavista is a distributor and provider of end-to-end payment solutions founded in 2002. Primavista focuses on providing payment systems for “card present” systems such as edc terminals and “not card present” such as internet payments and mobile payments.Due to its comprehensive portfolio of products and services, its unique position as a leading technology company and financial institution and its truly international corporate structure, PrimaVista is uniquely positioned to support partners in its group payments initiatives and is confident that it will fully meet partner requirements. PrimaVista's unique selling proposition includes: • Extensive portfolio of international and domestic payment schemes • Multi-channel payment acceptance capabilities (POS, e-commerce, NFC, etc.) • Issuance of prepaid Apps and mobile wallets • Global network of financial institution partnerships and acquiring banks • A variety of unique risk management and fraud protection services. • Comprehensive financial services based on own banking license. • Unmatched level of customer service and system availability. A comprehensive range of integrated consulting and services. • Staff with extensive experience in the telecommunications, retail, travel and finance industries and familiarity with financial processes and the specific challenges faced, based on practical experience in the realization of similar projects.
Office address
International Financial Center, Tower 2, 16th Floor, Jl. Jenderal Sudirman Kav. 22-23, Jakarta SelatanCompany gallery
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