IT Manage Service Network Engineer

PT Dikstra Cipta Solusi

Rp6,000,000 - 9,000,000/Month

Computer & Software Network Engineer

Full-Time · On-site

Minimum Bachelor’s Degree

3 - 5 years of experience

Job Requirements

On-site

3 - 5 years of experience

Minimum Bachelor’s Degree

Skills

Firewall

Network Security

Cisco

Network Monitoring

LAN

Job Benefits

Work Insurance

THR

Health Insurance

Career Path

This job post is managed by

Laily Prabaningtyas

Premium Employer

Job description for IT Manage Service Network Engineer at PT Dikstra Cipta Solusi

Job Purpose :
Bertanggung jawab melakukan monitoring, operasional harian, dan troubleshooting level 1 terhadap infrastruktur jaringan untuk memastikan ketersediaan layanan sesuai SLA.

Responsibilities :

Melakukan monitoring harian terhadap perangkat jaringan (Switch, Router, Firewall, Wireless, Load Balancer).
Menangani alert, incident, dan service request level 1.
Melakukan troubleshooting awal terkait konektivitas jaringan dan eskalasi ke tim L2/L3 jika diperlukan.
Monitoring performa, bandwidth, utilization, dan availability jaringan.
Membantu implementasi konfigurasi dasar sesuai arahan dan prosedur yang berlaku.
Melakukan pengecekan health status perangkat jaringan secara berkala.
Membantu pelaksanaan preventive maintenance dan firmware update.
Berkoordinasi dengan ISP, vendor, dan tim terkait untuk penyelesaian insiden.
Membuat dokumentasi operasional dan laporan berkala.
Memastikan seluruh aktivitas mengikuti SOP, SLA, dan proses Change Management.

PT Dikstra Cipta Solusi

Information Technology and Services

11 - 50 employees

Establish in 2015, we provide Hybrid Infrastructure and Services, IT Business Solutions and Services, IT Security Solutions and Services, and Data Analytics, Monitoring, and Automation that can help our customer to achieve their goals.

Dikstra Cipta Solusi understands that technology is a critical component of modern business operations. That's why we offer a range of innovative services designed to help organizations improve their operations, increase efficiency, and achieve their goals.

Office address

Soho Pancoran Building Noble, Jl. Letjen M.T. Haryono No.3 Kav 2 Tower Unit 1501, Tebet Bar., Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12810

Company gallery

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More