Company prefers not to disclose
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree

Skills

Help Desk

IT Support

Remote Support

Customer Service

Troubleshooting

Ticketing System

Network Troubleshooting

Hardware Maintenance

Technical Support

Job Benefits

Perform Bonus

Transport Money

Health Insurance

Sales Commission

Career Path

Near Public Transport

Meal Allowance

Living Allowance

Work Insurance

THR

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Job description for IT Infrastructure at PT. Aigen Global Teknologi

Kami mencari IT Infrastructure Engineer yang berpengalaman untuk mengelola, memelihara, dan mengoptimalkan infrastruktur server serta virtualisasi di lingkungan perbankan. Posisi ini bertanggung jawab untuk memastikan ketersediaan, keamanan, dan performa infrastruktur yang mendukung layanan bisnis kritikal, termasuk Data Center (DC) dan Disaster Recovery Center (DRC).

Tanggung Jawab

  • Melakukan administrasi dan pemeliharaan server fisik maupun virtual untuk memastikan ketersediaan dan performa sistem.
  • Mengelola sistem operasi Windows Server dan Linux, termasuk instalasi, konfigurasi, upgrade, patching, dan troubleshooting.
  • Mengelola platform virtualisasi seperti VMware vSphere/ESXi dan/atau Microsoft Hyper-V.
  • Melakukan patch management, hardening sistem, serta remediasi kerentanan (vulnerability remediation) sesuai standar keamanan perusahaan.
  • Mengelola infrastruktur storage termasuk SAN, NAS, backup, restore, dan kapasitas penyimpanan.
  • Melakukan monitoring kesehatan infrastruktur, analisis performa, dan capacity planning.
  • Mendukung operasional Data Center (DC) dan Disaster Recovery Center (DRC) untuk memastikan keberlangsungan layanan.
  • Melaksanakan pengujian Disaster Recovery (DRC Test), failover test, serta mendokumentasikan hasil pengujian.
  • Menangani insiden infrastruktur, melakukan root cause analysis, dan mengimplementasikan tindakan perbaikan.
  • Berkoordinasi dengan tim aplikasi, jaringan, keamanan informasi, dan vendor dalam mendukung operasional infrastruktur.
  • Menyusun dan memelihara dokumentasi teknis, prosedur operasional, konfigurasi sistem, serta laporan infrastruktur.
  • Menyusun dan melakukan Post Implementation Review (PIR) setelah implementasi perubahan atau proyek infrastruktur.

Kualifikasi

  • Pendidikan minimal S1 Teknologi Informasi, Ilmu Komputer, Teknik Informatika, Sistem Informasi, atau bidang terkait.
  • Memiliki pengalaman sebagai Infrastructure Engineer, System Administrator, Server Administrator, atau posisi sejenis.
  • Menguasai administrasi Windows dan (RHEL, CentOS, Ubuntu)
  • Memiliki pengalaman mengelola platform virtualisasi VMware vSphere dan/atau Microsoft Hyper-V
  • Memahami konsep dan implementasi patch management, OS hardening, vulnerability remediation, dan system security.
  • Memiliki pengalaman dalam pengelolaan SAN, NAS, backup, restore, dan storage capacity management.
  • Memahami konsep High Availability (HA), Disaster Recovery (DR), dan Business Continuity.
  • Berpengalaman dalam monitoring infrastruktur, capacity planning, dan performance tuning.
  • Memiliki kemampuan analisis, troubleshooting, dan problem solving yang baik.
  • Mampu bekerja secara mandiri maupun dalam tim.

Nilai Tambah

  • Memiliki pengalaman bekerja di industri perbankan atau jasa keuangan.
  • Memiliki sertifikasi VMware, Microsoft, Linux, atau sertifikasi infrastruktur lainnya.
  • Memiliki pengalaman dalam DRC Test, failover testing, dan audit infrastruktur.
  • Memahami tools monitoring infrastruktur dan solusi backup enterprise.

Kompetensi Teknis

  • Windows Server Administration
  • Linux Administration (RHEL, CentOS, Ubuntu)
  • VMware vSphere / ESXi
  • Microsoft Hyper-V
  • SAN & NAS Storage Management
  • Backup & Restore Operations
  • Patch Management & OS Hardening
  • Vulnerability Remediation
  • Infrastructure Monitoring & Capacity Planning
  • Data Center & Disaster Recovery Center Support
  • Disaster Recovery Testing
  • Incident & Problem Management
  • Post Implementation Review (PIR)
  • Infrastructure Documentation & Reporting
About the company
PT. Aigen Global Teknologi
Information Technology and Services
51 - 200 employees

PT Aigen Global Teknologi, was established in Jakarta on November 25, 2017. As a system integration provider, AIGEN provides consulting services to assist your company in IT Governance. Our services focus on areas: DevOps Consulting, Automation, Cloud solutions, Develop digital talent, build Super Applications and accelerate digital transformation.

Under the SLA, AIGEN will ensure that the services we provide are based on a service level agreement. Our professional consultants will help you estimate your company's strategic situation and needs, and help to formulate the best cutting-edge IT strategy that best fits your company.

Office address

Jln Raya Rawa Buntu No 18D Serpong, Tangerang Selatan 15318, Indonesia

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