IT Helpdesk Support

PT Neotech Cakrawala Indonesia

Rp4,000,000 - 5,000,000/Month

Computer & Software IT Support

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Remote Support

Troubleshooting

Technical Support

Ticketing System

Customer Service

Help Desk

Network Troubleshooting

IT Support

Hardware Maintenance

Job Benefits

Health Insurance

Training/Certification

Work Insurance

Career Path

THR

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Job description for IT Helpdesk Support at PT Neotech Cakrawala Indonesia

Job Description:

Memberikan support teknis kepada user (onsite & remote)

Instalasi, konfigurasi, dan troubleshooting hardware & software

Monitoring dan maintenance perangkat IT

Dokumentasi dan pelaporan pekerjaan

Requirements:

Pendidikan minimal S1 jurusan IT

Memahami troubleshooting Windows, jaringan dasar, dan perangkat komputer

Mampu berkomunikasi dengan baik

Responsif dan problem solving oriented

Pengalaman minimal 1 tahun

PT Neotech Cakrawala Indonesia

Information Technology and Services

11 - 50 employees

PT Neotech Cakrawala Indonesia is a value-added IT Security Solution company. We are dedicated and experienced in distributing an extensive family of IT security products from generic to enterprise solutions in order to ensure swift adaptability for your business.

Our complete line-up of Security enterprise solutions represents the best-of-breed security solutions currently available in the market.

We maintain a high level of professionalism as we continuously ensure our customers acquire the necessary solution and also remarkable service backed with skills and experience from end to end starting from project initiation to implementation, technical training and after sales support and maintenance

Office address

The Rizal Prasetya, No.1B, Jl. Penerangan, Jelambar, Grogol petamburan, West Jakarta City, Jakarta 11460

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