IT Helpdesk Supervisor

Euronet Worldwide

IDR10,000,000 - 20,000,000/Month

Other

Full-time

5 - 10 years of experience

Skills

Middleware Engineer

As400

Data Center

Atm Networks

IT Helpdesk Coordinator

IT Helpdesk Administrator

Job description for IT Helpdesk Supervisor at Euronet Worldwide

Responsibilities :
- Manage Helpdesk team 24*7
- To be escalation pointing for Helpdesk.
- As Customer Technical Relastionsheep for Client
- Create and Presenting Monthly Customer Review to Client.
Basic skill :
- ATM.Operation flow
- Transactio  Online Business flow
- general middleware and ATM swithing knowledge

Euronet Worldwide

51 - 200 employees

Founded in 1994, our processing capabilities started with a single ATM in Budapest, Hungary. From there, we evolved to processing 16-digit card numbers at POS terminals all the way to the present digital era where our multiple worldwide data centers process billions of transactions each year.
Given our volume and global presence, our data centers must process a wide variety of transactions with any number of payment types, including digital-to-cash, cash-to-digital, card based, dynamic digital codes, cross border, multiple currencies, and real time settlements.

Office address

Menara 165 Jl TB Simatupang Cilandak Jakarta Selatan

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Project Manager

Euronet Worldwide

Jakarta, Indonesia

IDR25,000,000 - 35,000,000