IT Help Desk / Support - Product Operations

Kiriminaja

Rp2,750,000 - 3,500,000/Month

Computer & Software IT Support

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

This job post is managed by

Naning FITRIANI

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Job Benefits

Annual Leave

Team-building events

Wellness Facilities

Health Insurance

Training/Certification

Career Path

Employee Award

Laptop Provided

Insurance

Job description for IT Help Desk / Support - Product Operations at Kiriminaja

⚙️ We’re Hiring: Product Operations

We are looking for a Product Operations professional who can help ensure product processes run efficiently, support product teams with insights, and improve operational workflows.

📍 Work Location: Onsite in Yogyakarta

What You'll Do

• Support Product Managers in managing product operations and processes

• Monitor product performance and operational metrics

• Coordinate with Product, Engineering, Customer Support, and Operations teams

• Identify operational issues and improvement opportunities

• Help maintain product documentation and workflows

What We're Looking For

• 2+ years experience in Product Operations, Business Operations, or similar roles

• Strong analytical and problem-solving skills

• Good communication and coordination skills

• Detail-oriented and organized

• Familiar with tools like Notion, Jira, Google Sheets, or similar

⭐ Nice to Have

• Experience working in tech startups, marketplace, or logistics companies.

Interview process

Kiriminaja

Logistics and Supply Chain

51 - 200 employees

KiriminAja sebuah platform yang memberikan kemudahan untuk pengiriman paket dan menemukan ekspedisi sesuai kebutuhan masyarakat, dengan metode pengiriman COD dan Non-COD yang dikembangkan oleh PT Selalu Siap Solusi.

Kami memberikan solusi untuk UMKM, pebisnis online, serta seluruh masyarakat Indonesia yang ingin melakukan pengiriman paket.

Kami menawarkan:

Kemudahan pengiriman paket dengan pilihan berbagai ekspedisi.
Adanya layanan pengiriman COD (Cash On Delivery) dengan pencairan dana harian dan sistem pengambilan paket dirumah oleh ekspedisi.
Layanan pengiriman paket non-cod dengan sistem pengambilan paket dirumah oleh ekspedisi.
Platform yang dapat membantu pebisnis online mengendalikan dan mengelola bisnisnya dengan lebih baik.

Dengan layanan dan inovasi yang ditawarkan, KiriminAja memiliki komitmen untuk berkontribusi pada perekonomian Indonesia, dengan cara memberikan solusi serta kemudahan bagi para pebisnis online supaya bisnisnya terus berkembang.

Office address

Jl. Palagan Tentara Pelajar No.KM 08, Karang Moko, Sariharjo, Kec. Ngaglik, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55581

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