IT Customer Service
IDR5,200,000 - 6,500,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
Posted 5 months agoUpdated 2 days ago
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
This job post is managed by
NA
Nindiya ayu dwi Putri
Online 3 days ago
Skills
Job description for IT Customer Service at Pt Arranet Indonesia Sejahtera
A. Kualifikasi
Kualifikasi untuk jabatan ini adalah:
- Minimal pendidikan S1 semua jurusan
- Diutamakan memiliki pengalaman kerja minimal 1 tahun pada industri Financial teknologi sebagai IT helpdesk,IT support atau posisi lain yang setara / atau yang berkaitan dengan pelayanan pelanggan.
- Memiliki kemampuan komunikasi yang baik dan rasa empati yang tinggi kepada pelanggan.
- Memiliki pemahaman dasar software pada PC dan smartphone melingkupi : sistem operasi (windows, windows server, dan android), browser, dan konfigurasi internet.
- Memiliki kemampuan untuk bekerja dalam tim dan berkolaborasi.
- Memiliki keterampilan analisa untuk mengidentifikasi akar penyebab masalah.
- Memiliki fleksibilitas dalam menangani situasi pelanggan yang beragam.
- Pemahaman tentang troubleshoot network pada windows
- familiar dengan web server IIS
- bersedia shifting
About the company
PT. Arranet Indonesia Sejahtera is a digital payment platform provider company that collaborates with the Bank as the main service provider and markets these services to the wider community through banking agent channels. In the financial inclusion industry, Arranet's role is known as the Agent Network Manager (ANM). The Branchless Financial Service Agent Network for Financial Inclusion (Laku Pandai) was launched in 2014 with the mission of accelerating financial inclusion in Indonesia. This network of agents has become an extension of the bank's hands to provide financial services to people living in remote areas, who previously had difficulty accessing financial services, as well as channeling social assistance from the government. Compared to building branch offices or ATM facilities, agent networks are believed to be a more cost-effective solution to reach people in remote areas.
Office address
Tebet timur dalam raya no.6B Tebet timur Jakarta SelatanCompany gallery
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