Job description for IT Business Analyst at PT. Berlian Sistem Informasi
- Create data items that are needed in the business process in UI/UX.
- Create a database and interface referring to the technology suggested by the Software Architect.
- Analyze root causes and resolutions for any problem.
- Review resolution for incidents and problems to ensure the resolution is appropriate, comprehensive, and feasible.
- Conduct incident and service request management, problem management, change management, release, deployment, and service improvement as assigned.
