Job description for IT Business Analyst (Banking) at PT Unilabel Pakindo Jaya
4+ years of experience as BA in banking industry
• Experience in identifying and documenting user's business/functional needs
• Strong analytical skills with experience in developing FSD/TSD, including business process modelling, use case & user story writing, and data modelling.
• Experience of working with waterfall (mandatory) and agile (optional) methodology
• Experience in Contact Center/CRM/AI project is a plus
• Excellence written and verbal communication
• Flexible - keen to learn new technologies and to extend business domain knowledge

