Job description for Invoicing Staff at PT Golden Nusa Sejahtera
About the Role
We are looking for a detail-oriented, organized, and proactive Invoicing Staff to manage daily invoicing activities and ensure accurate and timely billing for flight tickets, hotel bookings, and other travel-related services. The ideal candidate has strong data verification skills, good analytical thinking, and the ability to handle high-volume transactions while maintaining billing accuracy and supporting continuous improvements in the Company's invoicing processes and systems.
What You'll Do
1. Process, prepare, issue, and distribute high-volume invoices based on issued airline tickets, hotel vouchers, and other travel-related documents accurately and efficiently.
2. Perform regular cross-checks between issued ticket records in the system and draft invoice amounts to ensure billing accuracy and prevent discrepancies or revenue leakage.
3. Verify the completeness and accuracy of billing data, including passenger details, booking references, transaction amounts, and supporting documents.
4. Monitor the invoicing system to ensure smooth daily operations and promptly identify potential issues, errors, or irregularities.
5. Investigate and resolve invoicing discrepancies in coordination with the Ticketing, Operations, Finance, and other relevant departments.
6. Monitor invoice status and ensure invoices are issued and distributed within established deadlines.
7. Maintain accurate invoicing records and ensure all billing documents are properly organized and accessible for reporting and audit purposes.
8. Provide constructive feedback and recommendations based on daily operational challenges to support system enhancements and improve the efficiency and user-friendliness of the Company's invoicing system.
9. Assist in preparing invoicing reports and monitoring transaction completeness to support accurate financial records and reporting.
10. Perform other invoicing, finance administration, and operational support tasks as required.
What We're Looking For
1. Minimum Diploma (D3) or Bachelor's Degree (S1) in Accounting, Finance, Banking, Management, or a related field.
2. Minimum 1–2 years of experience as an Invoicing Staff, Billing Staff, Finance Administrator, or in a similar role.
3. Intermediate-level proficiency in Microsoft Excel, including SUM, IF, VLOOKUP/XLOOKUP, and Pivot Tables.
4. Strong understanding of invoicing processes, billing documentation, and transaction verification.
5. Good understanding of travel operations and travel agency documentation, including flight itineraries, hotel vouchers, corporate invoices, credit notes, and receipts.
6. Familiarity with accounting software, ERP systems, or travel operational systems is an advantage.
7. Tech-savvy, with strong attention to detail and the ability to identify data discrepancies and irregularities.
8. Strong analytical, logical thinking, and problem-solving skills, with the ability to investigate billing issues systematically.
9. Good communication and coordination skills to follow up on discrepancies and work effectively with Ticketing, Operations, Finance, and other relevant departments.
10. Well-organized, proactive, and able to manage multiple tasks while meeting daily invoicing deadlines.
11. High integrity, accountability, and professionalism when handling billing records, financial data, and confidential company information.
12. Able to work independently and collaboratively within a team.
13. Demonstrates initiative and a continuous improvement mindset in identifying operational issues and recommending process enhancements.
Join our team and grow with us. Apply now!
