Job description for INTERN PROJECT MANAGER at NBS (nusantara beta studio)
As an Intern Project Manager Maintenance at NBS, you will support the Project Management team in keeping live client applications stable and well documented. You will work under the guidance of an assigned Project Manager and learn how issue handling, SLA monitoring, and application releases run on real projects.
Responsibilities:
Log, categorize, and track reported bugs, issues, and maintenance requests in Ticketing tools.
Follow up with relevant teams to ensure issues are properly documented and addressed.
Track ticket status against SLAs and alert the assigned Project Manager to items nearing their deadline.
Perform routine checks on application monitoring dashboards and report anomalies to the assigned Project Manager.
Help prepare task checklists, daily reports, and periodic maintenance reports.
Qualifications:
Fresh graduates or active university students pursuing a Bachelor's Degree in Information Technology, Information Systems, Computer Science, Software Engineering, Computer Engineering, or other related fields are welcome to apply.
Understand IT project development methods such as Agile, Waterfall, and Kanban.
Understand the Software Development Life Cycle (SDLC).
Familiar with project management tools such as ClickUp or Jira.
Good written and verbal communication skills.
Good time management and analytical skills.
Neat, careful, and structured in receiving and conveying information, both written and spoken.
Preferred Qualification:
Experience coordinating projects through an internship or student organization.
Hands-on experience with ClickUp or Jira.
Familiar with application monitoring tools such as Firebase Crashlytics, Grafana, App Store Connect, or Google Play Console.
Comfortable working with Google Sheets.
