Job description for Inbound Operations & Sales Manager (Voyago) at PT Semesta Hobi Wisata
About Voyago
Voyago is part of SHW Journey Group, with the tagline “Indonesia, Beyond the Obvious.” We craft meaningful journeys for international travelers.
About the Role
Lead Voyago’s inbound business, from commercial strategy and international partnerships to seamless guest experiences and profitable operations.
Responsibilities
- Report directly to the CEO of SHW Journey Group.
- Lead a team of 2 Travel Designers and 1 Sales & Operations Executive.
- Develop commercial strategy, pricing, and unit P&L.
- Drive B2B sales and partnerships with overseas tour operators.
- Lead supplier contracting, costing, and net-rate negotiations.
- Oversee operations and improve the overall guest experience.
Qualifications
- At least 5 years of experience in the inbound DMC / ground handling industry in Indonesia.
- At least 2 years in a managerial or leadership role.
- Strong experience in costing, pricing, and net-rate management.
- Established network with overseas tour operators or travel partners.
- Fluent and confident English, both spoken and written.
- Commercially minded, operationally sharp, and guest-experience driven.
- Based in Jakarta (preferred).
