Job description for Import Operations Admin at PT Hafen Logistik Nusantara
Job Description:
- Compile and organize photos and information related to import operational activities.
- Handle customer inquiries and provide updates regarding shipment status and delivery processes.
- Follow up with customers regarding their requirements and shipment status.
- Input and maintain shipment data according to the required format.
- Coordinate with vendors, drivers, and customers to ensure smooth delivery operations.
- Monitor shipments to ensure deliveries are carried out according to schedule and procedures.
- Prepare reports on shipment status and any issues encountered during the delivery process.
- Coordinate and monitor operational activities to ensure that any shipment issues are properly addressed and resolved.
Requirements: - Minimum education: Diploma (D3), or Bachelor's Degree (S1).
- Fluent in English, both spoken and written.
- Mandarin proficiency is a plus.
- Strong communication and coordination skills.
- Detail-oriented, responsible, and able to work efficiently in a fast-paced environment.
- Good follow-up skills and ability to handle customers professionally.
- Proficient in Microsoft Office and Google Workspace.
- Experience in logistics, freight forwarding, import, or operations is a plus.
- Able to work independently as well as part of a team.
Position: Import Operations Admin
Location: Puri Indah, West Jakarta
