Job description for Human Resources Officer at Education One
Onederland Enterprise is a dynamic, multi-industry company with operations spanning immigration consultancy, education services, recruitment, hospitality, and energy development. Committed to delivering high-quality services across sectors, we foster a supportive and compliant workplace. We are currently seeking a dedicated Human Resource Officer to support our growing team and ensure smooth HR operations across our diverse business units.
Responsibilities:
- Address employee grievances, disciplinary cases, and conflict resolution in a fair and consistent manner
- Serve as a communication bridge between employees and management
- Mediate workplace disputes to maintain a positive and harmonious environment
- Oversee exit procedures and conduct exit interviews
- Review and analyze exit interview results to identify turnover patterns
- Ensure HR policies are aligned with Indonesian labor regulations
- Keep accurate records of attendance, leave, and employee information
- Handle BPJS Kesehatan and BPJS Ketenagakerjaan registration, updates, and administration
- Manage KITAS applications, renewals, and documentation for expatriate employees
- Liaise with relevant authorities to ensure compliance for foreign workers
- Contribute to employee engagement initiatives and workplace culture programs
- Collect employee feedback on job satisfaction and working conditions
- Prepare periodic HR reports covering employee relations, turnover, and compliance
Requirements:
- Bachelor’s degree in Psychology, Law, Human Resources Management, or a related discipline
- At least 1 year of experience in HR, preferably in Employee Relations or Industrial Relations
- Solid understanding of Indonesian labor law, foreign worker immigration regulations (KITAS), and BPJS requirements
- Excellent communication, negotiation, and mediation abilities
- High level of integrity and discretion in managing employee issues and sensitive information
- Willing to work on-site in Bali
