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Human Resources Business Partner

IDR10,000,000 - 12,000,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
3 - 5 years of experience

Job Requirements

On-site
3 - 5 years of experience
Minimum Bachelor’s Degree

This job post is managed by

MH

Skills

Job description for Human Resources Business Partner at Indotek.ai

Requirements:

  1. Minimum 3 years of professional experience in Human Resources, especially in an HRBP or strategic HR role
  2. Proven track record in handling challenging or underperforming teams
  3. Assertive, proactive, and quick to respond when dealing with HR issues
  4. Able to read team dynamics and balance a human-centered approach with business needs
  5. Familiar with core HR tools and processes: recruitment, digital attendance systems, SOPs, basic coaching, and well-versed in Indonesian labor law and HR administration
  6. Preferably experienced in managing teams within fast-paced, target-oriented B2B industries (e.g., sales, call center, operations)

Responsibilities:

  1. Act as a strategic partner to management by ensuring all HR activities align with business objectives
  2. Enforce company discipline and SOPs
  3. Monitor employee performance and behavior using objective, data-driven evaluation systems
  4. Take the initiative in solving HR-related issues:
  • Take proactive steps without waiting for upper management directives
  • Identify potential conflicts, declining motivation, or inefficiencies, and design solutions accordingly
  • Simplify approval processes, accelerate performance reviews, and improve workflow efficiency

About the company
Indotek.ai
11 - 50 employees

Our team comes from a financial technology background, with a goal to streamline business interactions through artificial intelligence.

Through collaboration with Iflytek as one of our key technology providers, we provide a wide range of soft and hard solutions, such as IVR systems, Auto-dial systems, Smart Nametags, and various Office Meeting options.

Primarily, our suite of solutions aims to help automate routine tasks, reduce workload, and improve the effectiveness and quality of service in call centers.

Office address

KEM TOWER Lantai 10 UNIT C, Jl. Landas Pacu Barat Blok B10, Gn. Sahari Sel., Kec. Kemayoran, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10610

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Human Resources Business Partner