HP Real Call Centre

Affiliator Staffinc Group - Novi - Julia N***

Rp7,000,000 - 8,000,000/Month

Operations & Customer Service Call Center Agent

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Call Center

Help Desk

Customer Service

Problem Solving

Teamwork

Customer Support

Customer Relationship Management

Communication Skills

Microsoft Office

Outbound Call

Job Benefits

Health Insurance

Work Insurance

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Novi

Job description for HP Real Call Centre at Affiliator Staffinc Group - Novi

Deskripsi Pekerjaan

- Menangani pertanyaan (inquiries) dari pengguna.

- Memandu pengguna terkait fitur aplikasi, melakukan troubleshooting masalah, mendokumentasikan kasus, dan melakukan eskalasi isu teknis ke tim terkait.

Persyaratan Pekerjaan

- Pendidikan minimal S1 (semua jurusan).

- Wajib mampu berbahasa Inggris (mandatory).

- Diutamakan memiliki pengalaman di bidang Call Center/Customer Support.

- Memiliki kemampuan komunikasi yang kuat, troubleshooting, dokumentasi, serta mindset pelayanan pelanggan (customer service mindset).

Affiliator Staffinc Group - Novi - Julia N***

11 - 50 employees

Staffinc adalah perusahaan penyedia solusi tenaga kerja dan outsourcing berbasis teknologi di Indonesia yang menghubungkan perusahaan dengan talenta berkualitas melalui layanan rekrutmen.

Office address

Jl. R.A. Kartini No.26, RT.12/RW.6, Cilandak Bar., Kec. Cilandak, Kota Jakarta Selatan

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