Job description for Hostess at PT Taurus Gemilang Group Bali
Daily Worker Contract for Hostess
Key Duty:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
