Job description for HEAD OF ROOMS at Etta the Place Brawa
Etta the Place is hotel, restaurants, events and creative projects - all under one roof in Brawa. We're opening the doors to something different in Bali. Etta the Place is a new hospitality concept. Think design-led, unconventional, a little unexpected.
We are seeking an experienced Head of Rooms to oversee Front Office, Housekeeping, Reservations, and Guest Experience operations.
Responsibilities
• Lead all Rooms Division operations
• Ensure exceptional guest satisfaction
• Manage Front Office, Housekeeping, and Reservations teams
• Monitor service standards, occupancy, and operational efficiency
• Develop and coach department leaders
Requirements
• Minimum 5 years of Rooms Division leadership experience
• Experience in boutique hotels, luxury hospitality, or lifestyle properties
• Strong operational and people management skills
• Excellent English communication skills
