Handle Many Store Operation

Requirements:

• Minimum Bachelor degree, preferably majoring in Business/Fashion Marketing/ Human Resources or other related major.
• Strong leadership and problem solving skills.
• Proven working experience for minimum 2 years in the same role, preferably in BEAUTY RETAIL.
• Proven track record of achieving sales target and managing multiple stores.
• Ability to plan, prioritize work, and delegate accordingly.
• Have effective leadership style with strong interpersonal and communication skills.
• Good sense and awareness about industry-related market and customer.
• Analytical and strategic thinking abilities.
• Adaptable to fast-paced and changing working environment.
• Willing to work mobile around Java Area.
• Excellent communication skills, both in Indonesian or English.
• Mandarin language skill is a plus.
  
  Job Detail:
  
  1. Team Management:
• Supervise and guide the sales team and other store staff to achieve sales targets and provide the best service to customers. Setting targets and delegating the targets to Sales Promotion / BA in charge.
• Conduct performance assessments, provide feedback, and develop development plans to improve team competency.
• Ensure all staff understand product knowledge and implement selling procedures in handling product.
  
  2. Daily Operational Management:
• In charge of planning opening a new store and working closely with the Marketing team in terms of offline events or campaign.
• Ensure all store activities run smoothly in accordance with established SOPs.
• Supervise all operational activities including sales, customer service, inventory management, and administration.
• Manage the visual appearance and merchandising of the store to always be attractive and in accordance with the brand image.
  
  3. Stock and Inventory Supervision:
• Control and supervise inventory, ensure product availability
• Conduct regular inventory and ensure the accuracy of stock data.
• Collaborate with the purchasing team to set reorder points and forecast product needs.
  
  4. Customer Service:
• Maintain high customer service standards by ensuring every customer has a pleasant and satisfying shopping experience.
• Handle customer complaints quickly and effectively, and develop strategies to increase customer loyalty.
  
  5. Sales Strategy Development:
• Analyze sales data and market trends to develop effective sales strategies.
• - Propose and implement promotions or events that can increase sales and attract more customers.
• 6. Security and Compliance:
• - Ensure the store is always safe by implementing strict security procedures.
• 7. Reporting and Evaluation:
• - Prepare daily, weekly, and monthly operational reports covering sales, stock, and team performance.
• - Conduct periodic evaluations of operational performance and propose improvements needed to achieve efficiency.