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Guest Service Agent

Rp3,200,000 - 3,600,000/Month
Full-Time · On-site
Minimum Senior/Vocational High School
1 - 3 years of experience
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Job Requirements

On-site
1 - 3 years of experience
Minimum Senior/Vocational High School

Skills

Call Center

Help Desk

Customer Service

Problem Solving

Customer Support

Customer Relationship Management

Communication Skills

Outbound Call

Job Benefits

Basic Salary

Meal Allowance

Service charge

THR

Work Insurance

Health Insurance

This job post is managed by

HM
HR Mysa Hotel & Co-Living

Job description for Guest Service Agent at Mysa Hotel & Co-Living

Key Responsibility:

- Handle check-in & check-out process

- Manage guest inquiries & reservations

- Deliver friendly & professional guest service

- Handle guest complaints and ensure proper resolution

Requirement:

- Min. 1 vear experience in Front Office

- Good communication & fluent in English

- Well-groomed, friendly, and service-orlented •

- Able to work in shifts

- Famliar with hotel system (PMS) is a plus

Benefit:

- Basic Salary

- Meal Allowance

- Service Charge,

- THR,

- BPJS, etc

About the company
Mysa Hotel & Co-Living
11 - 50 employees

Office address

Jalan Poppies I, Gang Sorga No.5, Kuta Beach, Bali

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