Job description for Guest Service Agent (GSA) - Bali at Balizen Property Group
Qualifications:
- Hospitality background or good knowledge of hospitality operations
- Good spoken and written English
- Excellent communication and guest-handling skills
- Friendly, professional, and well-groomed
- Able to handle guest requests and resolve issues professionally
- Organized and responsible
- Experience in villa/hotel operations is preferred
All candidates must be:
- Responsible, honest, disciplined, and hard-working
- Professional with a positive attitude
- Willing and able to work as part of a team
- Committed to maintaining high hospitality standards
- Able to follow company SOPs and management direction
- Reliable and willing to take responsibility for their role
- Preferably based in or around Ubud
