Guest Relations Officer

PT Hidangan Cerita Rasa

Rp3,500,000 - 4,000,000/Month

Services Industry Other Food, Beverage & Restaurant Positions

Full-Time · On-site

Minimum Bachelor’s Degree

Less than a year of experience

This job post is managed by

HRD TWL

Premium Employer

Job Requirements

On-site

Less than a year of experience

Minimum Bachelor’s Degree

Skills

Chinese Restaurant

Microsoft Office

Western Restaurant Supervisor

Teamwork

Restaurant Management

Catering Cashier

Restaurant Reception

Barbecue Restaurant

Western Restaurant

Fast Food Restaurant Supervisor

Job Benefits

Work Insurance

Health Insurance

THR

Transport Money

Career Path

Meal Allowance

Job description for Guest Relations Officer at PT Hidangan Cerita Rasa

GUEST RELATIONS OFFICER (GRO)

Job Description

- Menyambut dan memberikan pelayanan terbaik kepada customer.

- Mengumpulkan dan memonitor guest comments & Google Reviews.

- Menangani customer inquiries, requests, dan complaints.

- Memastikan customer experience tetap nyaman dan positif.

- Membuat weekly guest feedback & review report.

Requirements

- Minimal SMA/SMK, diutamakan S1.

- Berpengalaman di hospitality/customer service menjadi nilai tambah.

- Komunikatif, ramah, percaya diri, dan service-oriented.

- Berpenampilan rapi dan well-groomed.

- Mampu bekerja dalam tim dan memiliki problem-solving yang baik.

- Bersedia bekerja shift, termasuk weekend & public holiday.

- Berdomisili di Bandung dan sekitarnya.

Interview process

PT Hidangan Cerita Rasa

Food & Beverages

51 - 200 employees

PT Hidangan Cerita Rasa - Theo's Wife Lois
Jl Progo 23 Bandung

Hidangan Group is a company dedicated to gourmet and hospitality lifestyle in Indonesia. Hidangan group is a place of enjoyment happy lives doing what we love to do. Look forward to coming to work in a place of joyful hospitality. If you are looking to build a great career in the Food & Beverages Industry, you have come to the right place.

All Day Dining | Dough & Chicken

Bakery, Cafe, & Resto

Office address

Jl. Progo 23

Company gallery

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More