Guest Relations Officer

Brother Chang

Company prefers not to disclose

Marketing Public Relations Specialist

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

19-35 years old

Female only

Skills

Customer Relationship Management

Restaurant Management

Public Speaking

Client Relations

Greeter

Media Relations

Presentation Skills

Relationship Building

Public Relations

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HRD Brother Chang

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Job description for Guest Relations Officer at Brother Chang

Kualifikasi GRO

Pendidikan minimal SMA/SMK (Perhotelan lebih diutamakan)
Berpenampilan rapi dan ramah
Memiliki komunikasi dan interpersonal skill yang baik
Mampu menangani komplain tamu dengan sopan
Berorientasi pada pelayanan dan kepuasan tamu
Bersedia bekerja shift

Jobdesk GRO

Menyambut dan mengarahkan tamu dengan ramah
Menangani reservasi dan permintaan khusus tamu
Menjaga hubungan baik dengan tamu (customer experience)
Menangani komplain dan memberikan solusi awal
Berkoordinasi dengan floor supervisor dan service team
Memastikan kenyamanan tamu selama berada di restoran

Brother Chang

Food & Beverages

11 - 50 employees

WE DON'T JUST COOK AND SERVE,

WE CRAFT EXPERIENCES THAT BLEND CULTURE, TASTE, AND PRECISION.

Office address

Jl. Dipatiukur No. 73, Desa/Kelurahan Lebak Gede, Kec. Coblong, Kota Bandung, Provinsi Jawa Barat, 40132

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