Guest Relations Officer

ZAP Clinic

IDR3,500,000 - 4,500,000/Month

Services Industry Hotel Receptionist

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

20-28 years old

Female only

This job post is managed by

Skills

Selling

Customer Service

Hospitality Management

Communication Skills

Sales Management

Job description for Guest Relations Officer at ZAP Clinic

JOB DESCRIPTION

- Answer all Client requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.

- Welcome and acknowledge all Clients according to company standards

- Keep them informed of product and service knowledge, as well as the ZAP Clinic, daily.

- Welcome and acknowledge all Clients according to company standards.

- Maintains positive client and colleague interactions and good working relationships.

- Aware of current promotions, policies, and other important information.

- Do marketing activities directly to the customer

- Dress neatly, maintain appropriate standards of Discipline, hygiene, appearance, posture, and attitude

- Develop and maintain positive working relationships with others.

- Handling complaints from Clients.

ZAP Clinic

1001 - 5000 employees

Sebagai klinik kecantikan dengan pertumbuhan yang cepat di Indonesia, ZAP Clinic berkomitmen untuk meningkatkan kualitas hidup masyarakat dengan memberikan pengalaman perawatan terbaik.

Office address

ZAP Head Office Bellezza Shopping Arcade, Ground Floor Jalan Arteri Permata Hijau, Kebayoran Lama, Jakarta Selatan, DKI Jakarta 12210, ID

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