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Guest Relations Officer

IDR4,000,000 - 6,000,000/Month
Full-Time · On-site
Minimum Associate Degree
1 - 3 years of experience
Posted 25 days agoUpdated 25 days ago

Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree
20-28 years old
Female only

Skills

Customer Service

Hospitality Management

Sales Management

Selling

Communication Skills

This job post is managed by

AS
Adelya Susanti
Online an hour ago

Job description for Guest Relations Officer at ZAP Clinic

JOB DESCRIPTION

Answer all Client requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle.
Welcome and acknowledge all Clients according to company standards
Keep them informed of product and service knowledge as well as the ZAP Clinic daily.
Welcome and acknowledge all Clients according to company standards.
Maintains positive Client and colleague interactions with good working relationships.
Aware of current promotions, policies and other important information.
Do marketing activities Directly to customer
Dress neatly, maintain appropriate standards to Discipline, hygiene, appearance, posture and attitude
Develop and maintain positive working relationships with others.
Handling complain from Clients.
About the company
ZAP Clinic
Health, Wellness and Fitness
1001 - 5000 employees
Sebagai klinik kecantikan dengan pertumbuhan yang cepat di Indonesia, ZAP Clinic berkomitmen untuk meningkatkan kualitas hidup masyarakat dengan memberikan pengalaman perawatan terbaik.
Office address
ZAP Head Office Bellezza Shopping Arcade, Ground Floor Jalan Arteri Permata Hijau, Kebayoran Lama, Jakarta Selatan, DKI Jakarta 12210, ID

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Guest Relations Officer