Guest Relations Officer Supervisor

WOOD HOTEL

Rp2,000,000 - 3,000,000/Month · Bonus of Rp0 - 1,000,000/month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

3 - 5 years of experience

This job was closed

Job Requirements

On-site

3 - 5 years of experience

Minimum Associate Degree

25-35 years old

Skills

Help Desk

Customer Service

Problem Solving

Teamwork

Customer Relationship Management

Koordinasi Team

Communication Skills

Management Reporting

Cross-functional Team Leadership

Job Benefits

Training/Certification

THR

Perform Bonus

Work Insurance

This job post is managed by

WOOD HOTEL BANDUNG

Job description for Guest Relations Officer Supervisor at WOOD HOTEL

1. Mengelola Tim Front Office / Guest Relation Officer

2. Menjaga Kepuasan Tamu

3. Mengawasi Proses Check-In dan Check-Out

4. Memastikan semua pembayaran tamu

5. Mengelola Sistem Reservasi

6. Melakukan Koordinasi dengan Departemen Lain

7. Menganalisis dan Melaporkan Kinerja

8. Mengembangkan dan Mengimplementasikan Kebijakan

WOOD HOTEL

51 - 200 employees

Wood Hotel Bandung is located in Parahyangan Residences Apartment. It is across the famous Parahyangan University, only 30 minutes from the Husein Sastranegara International Airport and 15 minutes from Bandung Train Station.

Office address

Pangrango Tower at Parahyangan Residence Jl. Ciumbuleuit 125, Bandung 40141

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