Guest Relation Officer
IDR3,000,000 - 5,000,000/Month
Part-Time · On-site
Minimum Associate Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Associate Degree
This job post is managed by
IT
Iwan Tangahu
Skills
Job description for Guest Relation Officer at Akmani Hotel Jakarta
Responsibilities
- Review guest arrival lists to offer a warm greeting.
- Guest review hunter for departure guest around at front office counter.
- Attend to distinguished visitors (such as VIPs) and respond to their questions.
- Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions).
- Promote services and provide information about amenities, the neighbourhood, and venues.
- Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages)
- Log information in the logbook on a daily basis. Assure that health and quality standards are met.
- Attention to conditions when the guest queuing for checkin at FO counter with offering the welcome drink.
Requirement
- A bachelor's degree in hospitality management or another related discipline is required.
- 2+ years of experience working as a Guest Relations Officer.
- Should be a customer-focused person with a through
- understanding of the hospitality industry's standards.
- Excellent communication abilities, both written and oral.
- Outstanding interpersonal and organisational skills.
- Excellent time management abilities.
- Excellent for guest review hunter
About the company
A unique boutique hotel, venue, restaurant, rooftop bar serving as a melting pot for the eclectic community set on a historic downtown street. A hidden gem nestled deep within Central Jakarta.
Office address
Jl. K.H. Wahid Hasyim No.91, RT.1/RW.4, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Jakarta, DKI Jakarta 10350, IDGlints Safety Tips
Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.
Learn More
