WE ARE HIRING Guest Relation Officer!
Guest Relation Officer as a part of Customer Service field. You have to do daily tasks such as greeting customers, educate customer of our services, phone answering, allocate appointment using our system, take payment, open and close daily cashier operation and accomodating any reasonable request from our customer and have to ensure their satisfaction with us.
You also have to liaise and coordinate with therapist team so they could working with efficient time and make sure every appointment could be done with full of customer satisfaction and you will be Reporting to Store Leader periodically.
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- Minimum education from SMA/SMK or Diploma or Bachelor degree from any diciplines
- Fresh Graduate dipersilahkan melamar
- Service oriented personality
- Has worked in similar setting (beauty salon, hotel, hospitality, medical clinic, etc)
- Attractive and representable as customer service
- Call center applicants are welcomed.
- Sales oriented (can sells our products)
- Knowing about Closing system (Daily matching transactions from
- System and Actual Revenue at Store)
- English proficiency is preferable
- Able do consultation session to customer (face to face)
- Handle customer complains
- Handle customer appointments
- Able to arrange Therapist schedule along with Store Leader
- Manage and maintain facilities and tools at store
- Do Daily Closing Journal Report for Finance & Accounting Dept (proven by test)
- Ready to be placed at our Jakarta / Surabaya / BSD branches.
- Work 6 days a week. Off day to be scheduled ahead (shift based-morning or afternoon shift).
- Please highlight relevant experience in your resume / CV.
- Benefit : Salary, daily allowance, commission and free eyelash treatment
- Please apply or submit your latest CV detailed your experiences and must include at least one recent photograph.
Only applicant who meet our standard will receive responses from us.