Job description for Guest Experience Manager - Labuan Bajo at LifeCall Careers
LifeCall Careers is currently partnering with IKAMEA, an intimate luxury Phinisi sailing through the islands of Komodo National Park, to find a Guest Experience Manager based in Labuan Bajo, Flores.
With only 3 en-suite cabins, a maximum of 6 guests, and a small crew, every detail matters.
As Guest Experience Manager, you will:
— Own the guest journey from welcome to farewell
— Set the onboard ambience and atmosphere
— Oversee the presentation of the cabins and guest areas
— Turn sunsets, dinners, and celebrations into memorable moments
— Keep the voyage running smoothly through clear systems and attention to detail
We’re looking for someone with experience in luxury hospitality — boutique hotels, lodges, resorts, yachts, or similar environments.
More importantly, you are someone who is:
✨ Warm and socially intuitive
✨ Highly organised and process-driven
✨ Calm and resourceful under pressure
✨ Genuinely interested in people
✨ Fluent in English and confident with international guests
This is an opportunity to become part of a very intimate hospitality experience — where six guests, one extraordinary voyage, and a small crew come together to create something truly special.
📍 Labuan Bajo, Flores, Indonesia
