Global Customer Support

Polygon Bikes

Rp2,827,593 - 2,900,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Bachelor’s Degree

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Bachelor’s Degree

Skills

Customer Service

Communication Skills

Problem Solving

Customer Support

Help Desk

Call Center

Customer Relationship Management

Job Benefits

THR

Work Insurance

Health Insurance

This job post is managed by

Insera Sena

Job description for Global Customer Support at Polygon Bikes

Global Customer Support
As a global customer support, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship

Responsibliy

Responding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP).
Carry out a good problem solving.
Delivering good answer by considering customer experience to provide professional customer support.

Requirements

Minimum diploma’s degree (Fresh Graduated are Welcome).
Proficient understanding of customer support, good problem solving, and customer orientation.
Good time management.
Fluent in English.
Passionate in sports, especially cycling is a plus point.

Polygon Bikes

Sports

Polygon Bikes an international Bicycle brand, design and ridden globally. With our diverse group of engineers, testers and creative thinkers based in North America, Europe and Asia, our bike designs are innovative and constantly improving your ride experience. Couple with our state-of-the-art manufacturing and assembly facilities in Southeast Asia, meeting world class standards in delivering quality bicycles.

We always focused on end-to-end experience of our customer and as a part of our team you will get a chance to help and bring joy to millions of people worldwide. You will work under a dynamic work environment and get opportunities to escalate your communication skill and have your very own global experience.

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